Now more than ever, your leadership abilities are shining through. The times that we are faced with as a Nation and beyond are pressing in and we must be able to lead our teams. To help you, the DONL has pulled together a variety of articles and resources to support you in caring for yourself as well as practical insight to leading with integrity during these challenging times.
Replete with both complexity and change, crises require executives to both lead and manage effectively. But more often than not, leaders tend to focus their efforts on management, rather than leadership. The most effective leaders in crises ensure that someone else is managing the present well while focusing their attention on leading beyond the crisis toward a more promising future. The authors identify four traps that most leaders fall into: 1) taking a narrow view; 2) getting seduced by managing; 3) over-centralizing the response; and 4) forgetting the human factor.
5 tips for communicating with employees during a crisis
To understand how leaders can communicate effectively during a crisis like the current one, the authors sent a 12-question assessment to employees in 10 for-profit, not-for-profit, and government organizations. Based on the 830 responses they received, they found five practices drive employee satisfaction with the organization’s overall interactions with them during the Covid-19 crisis. They include: communicate frequently, provide safe channels for giving feedback, help employees work at home effectively, address concerns about job security, and provide a plan for the future.
The COVID-19 crisis creates unprecedented challenges for those healthcare professionals on the front lines of care, including insufficient supplies of personal protective equipment (PPE), shortages of lifesaving equipment, compromised standards of care and professional duty colliding with personal health and safety concerns.
As a result, many nurses and other healthcare providers are now experiencing moral distress, which will only grow as the anticipated surge of patients further exacerbates the barriers to providing safe, effective care.